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200 - ConnectWise for Service Delivery

This course is an internal training course for the Service Delivery Team at Intuity Technologies.

210 - Service Technician Induction Training

This course is intended to provide induction training for all new Service Technicians.

220 - Incident Management Process Training

This course is a recording of live sessions delivered during the rollout and implementation of ITIL's Incident Management Process at Intuity. It is directed at staff on the Service Desk but anyone in the company is welcome to watch in order to learn more about the process.